2026 Legislature
Meet the New Mexico Aging & Long-Term Services Department
At the heart of the Aging and Long-Term Services Department’s mission is the belief that New Mexico’s older adults and adults with disabilities have the right to remain active participants in their communities, to age with respect and dignity, to be protected from abuse, neglect, and exploitation and to have equal access to health care. The Department is a leader in developing programs and building partnerships that support lifelong independence and healthy aging.
Who We Are
New Mexico Aging & Long-Term Services Department (ALTSD) has provided connection, resources, and advocacy for older people and adults with disabilities since 2004.
- The national award-winning Adult Protective Services Division investigates allegations of abuse, neglect, and exploitation to ensure the safety and well-being of vulnerable adults 18 years and older.
- Our Aging Network oversees programs that impact older adults including senior services, food security, employment opportunities, capital outlay funding, and connection to services provided by New Mexico’s Area Agencies on Aging.
- The Aging & Disability Resource Center (ADRC), within the Consumer and Elder Rights Division, represents one piece of a nationwide system dedicated to helping people find resources and connecting them with services designed to facilitate healthful, independent living.
- New Mexico’s 23 Tribes, Pueblos and Nations are served and supported by the Office of Indian Elder Affairs (OIEA). OIEA operates the Indian Area Agency on Aging and works with the Navajo Nation Department of Health’s Division of Aging and Long-Term Care Support. OIEA and its partners strive to develop a comprehensive, coordinated service system that includes tribal senior and adult day service centers.
- Residents, families, friends, and caregivers put their trust in long-term care facilities. They expect and have a right to safe environments that meet standards of care and provide a quality of life. New Mexico Long-Term Care Ombudsman spend time in facilities meeting with residents and management, offering an avenue for expressing and resolving concerns.
- Long-Term Care (LTC) programs provide supports and services to individuals who need assistance with activities of daily living due to aging, chronic illness, disability, or other conditions. These programs help individuals maintain their quality of life, maximize their independence, and ensure safety.
Agency Overview
Programmatic Areas
- Adult Protective Services: Investigating abuse, neglect, and/or exploitation for adults eighteen and over.
- Aging Network: Contracting of direct services through AAA’s for employment, healthy aging, meals & nutrition, and transportation.
- Office of Indian Elder Affairs: Leading efforts to support Native elders by managing tribal relationships, administering state contracts, and providing outreach and technical services.
- Consumer & Elder Rights: Assisting elders, persons with disabilities and caregivers to find the services and resources they need.
- Long-Term Care Ombudsman Program: Advocating for long-term care residents’ rights and ensuring they receive the care they deserve.
- Long-Term Care Services: Providing caregiver, care transition, Alzheimer’s & dementia, and veteran’s services.
Agency Mission
To provide accessible, integrated services to older adults, adults with disabilities, and caregivers, to assist in maintaining their independence, dignity, health, safety, and economic well-being, thereby empowering them to live independently in their own communities as productively as possible.
Senate Bill 21 (2026) – Medicare Supplement (Medigap) Annual Open Enrollment
Senate Bill 21 establishes an annual Medigap open enrollment period with guaranteed issue protections for eligible Medicare beneficiaries age 65 and older.
New Mexico Aging Landscape at a Glance
County Profile Sheets
To find out more about your county, click on the corresponding county. A PDF will open in a new browser window or tab and you will be able to download it to print. Depending on your browser the download may be automatic.
Budget Request
Aging Network Division
$1.6 million
An additional 30-35 employment slots for the Senior Employment Program.
To strengthen direct services to Aging Network and to increase participation & attendance at senior centers, including a targeted investment for elders of Tribes, Pueblos, and Nations.
Long Term Care
$6.2 million
Additional funding to expand key long-term care programs like New Mexicare.
Operational
$1.2 million
Fixed cost increases in audit, vehicle leases, DoITexpenses, GSD increases, and increases in fringe health benefits.
Special Budget Request
Outreach and Public Communication
$500,000
For the promotion of department services, supports access, and educational outreach to connect the aging population and their caregivers to available resources.
Emergency Preparedness
$600,000
Emergencies, disaster preparedness and urgent supplemental programmatic needs.
Conference on Aging
$1 million
The New Mexico Conference on Aging is the state’s premier annual free and low-cost event celebrating, educating, and empowering older adults, caregivers, advocates, and professionals.
Kiki Saavedra Senior Dignity Fund – Lifeline funding for NM aging population
The Kiki Saavedra Senior Dignity Fund provides vital resources to address the most pressing needs of older adults, such as transportation, nutrition, health care, and caregiving.
$10,000,000 to Kiki Fund
HOUSE BILL 225 Kiki Saavedra Senior Dignity Fund
Legislative Performance Measure Highlights FY25
Adult Protective Services
Performance Measure #1
Number of Adult Protective Services investigations of abuse, neglect, or exploitation.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Total | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| 5,550 | 6,863 | 7,632 | 1,838 | 1,760 | 1,660 | 1,657 | 6,915 | 6,150 |
Performance Measure #2
Percent of emergency or priority one investigations in which a caseworker makes initial face-to-face contact with the alleged victim within prescribed timeframes.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Avg. | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| 99 | 99 | 99 | 99 | 98 | 99 | 99 | 99 | 100 |
Performance Measure #3
Percentage of repeat abuse, neglect, or exploitation cases within six months of a substantiation of an investigation.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Avg. | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| 0.00 | 0.00 | 0.48 | 0.54 | 0.00 | 0.31 | 0.61 | 0.37 | ≤ 2.00 |
Performance Measure #4
Number of Outreach Presentations conducted in the community within Adult Protective Services’ jurisdiction.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Total | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| 180 | 409 | 438 | 99 | 111 | 92 | 82 | 384 | 180 |
Performance Measure #5
Percentage of contractor referrals in which services were implemented within two weeks of the initial referral.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Avg. | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| 60% | 72% | 71% | 63% | 64% | 68% | 82% | 69% | 80% |
Performance Measure #6
Number of referrals made to and enrollments in home care and adult day care services as a result of an investigation of abuse, neglect, or exploitation.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Avg. | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| 238 | 147 | 248 | 68 | 75 | 50 | 79 | 68 | 400 |
Performance Measure #7
Percentage of priority two investigations in which a case worker makes initial face to face contact with the alleged victim within prescribed time frames.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Avg. | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| 98% | 99% | 99% | 99% | 99% | 98% | 99% | 98.75% | 98% |
Performance Measure #8
The percent of consumers for whom referrals were made, that accessed services and remained in a community setting for six or more months.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Avg. | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| N/A | N/A | 95% | 98% | 90% | 92% | 100% | 95% | 90% |
Aging Network
Performance Measure #1
Percentage of older New Mexicans receiving congregate, and home delivered meals through aging network programs that are assessed with “high” nutritional risk.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Avg. | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| 15% | 17% | 20% | 20.58% | 28.61% | 25.21% | 26.94% | 25% | 17% |
Performance Measure #2
Number of hours of services provided by senior volunteers, statewide.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Total | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| 733,910 | 472,250 | 454,772 | 133,168 | 152,291 | 152,121 | 165,273 | 602,853 | 745,000 |
Performance Measure #3
Number of outreach events and activities to identify, contact and provide information about aging network services to potential aging network consumers who may be eligible to access senior services but are not currently accessing those services.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Total | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| 802 | 764 | 986 | 178 | 176 | 203 | 188 | 745 | 800 |
Performance Measure #4
Number of meals served in congregate, and home delivered meal settings.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Total | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| 4,443,066 | 4,105,279 | 4,020,390 | 478,048 | 744,110 | 610,768 | 2,358,230 | 4,191,156 | 4,430,000 |
Performance Measure #5
Number of Transportation Units Provided.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Total | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| 136,426 | 223,938 | 265,565 | 59,806 | 57,319 | 60,519 | 108,826 | 286,470 | 300,000 |
Performance Measure #6
Number of hours of caregiver support.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Total | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| 104,730 | 196,246 | 222,922 | 68,508 | 61,943 | 62,895 | 71,560 | 264,906 | 167,000 |
Long-Term Care
Percent of participants who remained in the
community for six months following enrollment in self directed
program
Percent increase in caregiver confidence after
attending training as measured in pre- and post training surveys
Percent of participants who report improved
knowledge of brain health resources and supports after attending training
Long-Term Care Ombudsman Program
Performance Measure #1
Percent of calls to the Aging & Disability Resource Center that are answered by a live operator.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Avg. | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| 52% | 81% | 70% | 54% | 48% | 73% | 82% | 64% | 90% |
Performance Measure #2
Percentage of calls to the Aging & Disability Resource Center that are resolved in a single contact.
| FY21 | FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Avg. | FY25 Target |
|---|---|---|---|---|---|---|---|---|---|
| N/A | N/A | N/A | 99% | 100% | 99% | 98% | 88% | 96% | 90% |
Performance Measure #3
Percentage of customers satisfied with the outcome of their call to the Aging & Disability Resource Center.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Avg. | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| N/A | N/A | 97% | 100% | 96% | 99% | 89% | 96% | 90% |
Performance Measure #4
Percent of residents who remained in the community six-months following a nursing home care transition.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Avg. | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| 86% | 98% | 99% | 97% | 94% | 94% | 93% | 94% | 90% |
Performance Measure #5
Percent of individuals provided short-term assistance that accessed service within 30 days of a referral from options counseling.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Avg. | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| 81% | 84% | 93% | 100% | 97% | 98% | 99% | 99% | 92% |
Performance Measure #6
Percent of facilities visited monthly.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Avg. | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| 32% | 52% | 56% | 45% | 62% | 100% | 78% | 66% | 40% |
Performance Measure #7
Percent of Ombudsman complaints resolved within sixty days.
| FY22 | FY23 | FY24 | FY25 Q1 | FY25 Q2 | FY25 Q3 | FY25 Q4 | FY25 Avg. | FY25 Target |
|---|---|---|---|---|---|---|---|---|
| 99% | 100% | 100% | 100% | 99% | 99% | 99% | 99% | 99% |
Office of Indian Elder Affairs
- Assisted Tribal Elders and their families by providing information about available support services and resources.
- Advocates for and facilitating state general funding allocations, IAAA/NAAA contract management of state general funds, technical assistance, advocacy and training.
Steps Forward From FY25
Internal Strategic Alignment
To ensure continuity of care for our elders and adults with disabilities – Prevention, Intervention, and Long-term services and supports.
Re-launched the Long-Term Care Division in July 2025
Elevating the Aging Lens
across state agencies.
NM Conference on Aging had participation from 14 state departments
Development of an NM Aging Roadmap
Expansion of Senior Services
Setting the goal to serve 30% of eligible seniors across divisions
Currently serving 22% of eligible seniors
Aging Network saw an overall 46% increase in core OAA services
Protecting Elder Rights
Ombudsman volunteer program grew by 80%
APS reports increased by 6.4%
Increased Investment for Elders of Tribes, Pueblos & Nations
12% increase in investments in TPN operated senior services
Commitment to Caregiving
Increased enrollment by over 200% from the previous year
3-year Lifespan Respite Care federal grant awarded
Get Involved
Find Your Legislator
Learn more at the New Mexico State Legislature directory
2026 Senior Day at the State Capitol
Hosted by the New Mexico Aging and Long-Term Services Department, Senior Day at the Legislature is a vital annual event that highlights the importance of seniors in shaping the future of our state.
Volunteer Opportunities
Volunteers help ALTSD with a variety of program initiatives and have a direct impact on improving the quality of life of aging adults or adults with disabilities.