The Aging and Long-Term Services Department (ALTSD) is pleased to announce that the deadline for submitting Capital Outlay Applications has been extended to February 27, 2026. For application materials, training sessions, and other helpful resources, visit Capital Outlay

Program and Services

Adults living in any New Mexico Long-Term Care Facility can access an Aging and Long-Term Services Ombudsman.

We’re here to assist with any of the following:

  • Concerns about Care
  • Problems with Staff
  • Abuse or Exploitation
  • Food Complaints
  • Lost Laundry or Personal Items
  • Medication Errors
  • Medicaid and Medicare
  • Discharge or Room Changes
  • Lack of Activities
  • Long-Term Care Resources
  • Call Bells not being Answered
  • Neglect or Isolation
  • Resident Rights
  • Billing and Medical Records
  • Care Planning
  • Living Environment and Safety
  • Legal Decision Makers
  • Person-Centered Care

Call Our Hotline Today, Or Click The Link Below:

To report facility abuse, neglect, or exploitation. Services are free, confidential, and provided state wide.

CALL TO REPORT

Abuse, Neglect, Exploitation