Medicare
The New Mexico Aging and Disability Resource Center (ADRC) includes State Health Insurance Assistance Program (SHIP) counselors who assist older adults, caregivers, adults with disabilities, and their families with Medicare issues.
SHIP counselors provide free, unbiased Medicare and health information, counseling, and assistance to New Mexico residents with Medicare coverage and do not sell or endorse any insurance. SHIP counselors are nationally certified and empower Medicare beneficiaries to make confident decisions about the various options available to them. These options may include Medicare Parts A & B, Medicare Advantage (Part C), Medicare prescription drug coverage (Part D), Medigap, and other programs that help cover health care costs. Check the Aging Services calendar to find an in-person event near you.
SHIP counselors help Medicare beneficiaries and their families:
- Navigate the complex health insurance system for free
- Understand Medicare options and issues using plain language
- Compare the costs and benefits of Medicare options and other resources to find the best solution for your needs
- Enroll in low-income programs to make Medicare more affordable
SHIP counselors help older adults and the disabled people in local communities by:
- Counseling beneficiaries about Medicare concerns
- Connecting people with cost-saving programs
- Advocating for the rights of seniors and people with disabilities
- Providing referrals for social services
- Educating the public about Medicare Fraud
- Conducting outreach and events throughout New Mexico
- Scheduling and giving presentations
- Connecting people with resources in person or by phone
- Training local volunteers
Common questions for the SHIP counselors:
- Can I get help paying my Medicare costs?
- Can I get help paying my Medicare costs?
- What parts of Medicare do I need?
- Do I qualify for Medicaid?
- Why wasn’t my prescription paid for upon pickup?
- Why did I receive a bill after seeing my doctor?
- What is “Medigap” insurance?
- How do I appeal to a Medicare denial?
- What is a Medicare HMO or Medicare Advantage Plan?
- What does Medicare pay for?
- Is a Medicare Advantage Plan right for me?
- When should I enroll in Medicare?
- Which Part D plan will cover my prescriptions?
- How do I avoid a late enrollment penalty?
- Will Medicare pay for my nursing home stay?
Speak with a SHIP Counselor today!
To speak to a SHIP counselor, please call 800.432.2080